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In light of the ongoing Russia-Ukraine conflict, the potential escalation of workmanship, energy, and materials costs remains uncertain. Therefore, we reserve the right to adjust prices accordingly. Thank you for your understanding.

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Home FAQ My package is damaged , what to do?
 

My package is damaged , what to do?

We use different means of transport, usually parts pass thru different depos and transport companies. All international transports follow CMR Agreement .

My package is damaged , what to do?

Even we try to find best possible means of transport considering price/time factor, sometime happens that goods arrive to you slightly damaged, partially lost, unpacked … this year happened 6x.

Please : 

Inspect goods

Take photo immediately if you feel something is not good

Do not sign to driver - received with no reservations - many times companies use electronic devices and what you are signing is not even shown on screen

Count parts and compare with Delivery note or Invoice sent

Make marks on related documents , describe defects on goods, packing, quantity … if any 

Immediately send us information

THE CARRIER HAS ONLY LIMITED LIABILITY.

PLEASE NOTE THAT WE AS A SENDER CAN NOT CLAIM WITH TRANSPORT COMPANY, ONLY YOU AS CONSIGNEE CAN CLAIM.

 
 
 
 
 
 
 
 
 
 
 
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